CLIENT ACCOUNT SERVICE EXECUTIVE

Solution creation and implementation using C-SAM/SAT for acoustic non-destructive inspection and defects analysis.
Non-Destructive Inspection/Scanning: Operate C-SAM/SAT equipment to scan and image internal structures of semiconductors wafer, backend advanced packaging and PCBAs without damaging the sample.
Defect Identification: Analyse acoustic images to detect voids, delamination, and critical material flaws that could cause product failure.
Post sales wafer level SAT equipment installation, commissioning, troubleshooting, warranty support and preventive maintenance.
Create SAT equipment installation plan, commission and preventive maintenance reports.
Conduct C-SAM/SAT application, technical training to client.
Testing & validation of application design.
Failure investigations.

Required Qualifications

Bachelor’s degree in an Engineering related discipline, or a combination of education and work experience.
At least five years of relevant work experience, ideally in an application or technical field support role, with C-SAM/SAT for acoustic non-destructive inspection experience, or related fields strongly preferred.
Effective collaboration skills.
High level of personal integrity, ability to professionally handle confidential matters.
Strong analytical skill.
Strong verbal and written communication skills.
Dedication to accomplishing project and corporate goals.
Positive service-oriented attitude.

See also