CLIENT ADVISOR
Responsibilities
Sales/Customer Service
• Strive to meet or exceed store goals and personal KPI’s.
• Initiate and leverage sales opportunities with existing and prospective customers while developing and maintaining clients.
• Maintain customer correspondence to build and enhance relationships and drive sales.
• Follow the established Breitling “Sales Techniques and Service”.
• Develop strong product knowledge as well as company history, information and news knowledge.
• Demonstrate knowledge in current industry trends and technology including familiarity of competition.
• Maintain a professional appearance and behaviors and follow the Breitling dress code standards.
• Support all company initiatives as they relate to product launches, customer service and selling.
Store Operations
• Adhere to company policies and procedures at all times.
• Assist with inventory and special projects as needed.
• Perform opening and closing store duties as needed.
Visual Merchandising
• Assist in maintaining visual standards with direction from corporate and management.
Your Profile
• With 2 years of relevant retail experience in luxury brand, high-end fashion, jewellery and watch retailing industry or in similar capacity;
• Have excellent interpersonal and communication skills, service orientation, passion, motivation for selling and a strong aesthetic sense;
• Digitally savvy and able to pick up new technologies (Salesforce, Social media etc.) to support clienteling and internal communications.