Client and Provider Support Coordinator
About Maryland Wellness
At Maryland Wellness, we foster hope, dignity, and growth by providing compassionate behavioral health and wellness services and the skills needed to strengthen lives, relationships, and communities. Our vision is a Maryland where every individual has access to behavioral health and wellness support that empowers them to heal, grow, thrive, and reach their full potential.
Our Berlin and Salisbury offices serve Eastern Shore communities where people have known each other, and often each other's families, for years, and where a familiar, dependable face at the front desk means something. We're looking for a coordinator who's comfortable moving between both offices and can bring that same steady, trustworthy presence to clients and providers at each location. Our team is guided by values of Compassion, Commitment, Respect, Collaboration, Transparency, and Innovation, and we extend those same values inward, fostering a supportive workplace where staff feel valued, resourced, and able to do their best work.
SUMMARY OF POSITION:
The Client & Provider Support Coordinator is responsible for welcoming visitors and checking in clients, coordinating client and therapist schedules, assisting with file management and office organization, and contributing to a positive office environment for all, across both our Berlin and Salisbury locations. This individual will be the point of contact for continuing services whether in person, on the phone, or through written communication, and must provide quality customer service that aligns with the agency's values and standards of care.