Client Care Supervisor
Description
Amivie, a licensed home care agency and one of the largest PCA agencies in Minnesota, is looking for a Homecare Client Care Supervisor to join our team! Headquartered in Bloomington, we employ 900 caregivers and Nurses who serve 1300 clients throughout the greater Metro Area.
As a Client Care Supervisor, you will play a vital role in ensuring that clients receive the care they need by coordinating staffing, hiring caregivers, and addressing any client or caregiver concerns. The ideal candidate is highly organized, a team player, and able to manage multiple tasks effectively with the support of our office team.
Responsibilities
- Coordinate and schedule caregivers to meet client needs
- Communicate effectively with clients, case managers, and caregivers
- Hire and onboard new caregivers
- Maintain accurate and up-to-date clients and staff records
- Address and resolve client and caregiver concerns in a professional manner
- Ensure compliance with HIPAA regulations and maintain client confidentiality
- Provide exceptional customer service to clients and caregivers
- Assist with general administrative tasks as needed
Qualifications
- Supervisory experience a MUST
- Experience in healthcare, homecare, or scheduling preferred
- Strong organizational and multitasking skills
- Ability to communicate effectively and professionally
- Attention to detail and accuracy in data entry
- Familiarity with HIPAA regulations and patient privacy laws
- Proficiency in another language is a plus
If you are a dedicated professional looking to make a difference in the lives of clients and caregivers, we'd love to hear from you!!
This is an in person position Monday-Friday 8am-4:30pm.
Job Type: Full-time
Benefits:
- Paid time off
- Referral program
Schedule:
- 8 hour shift
- Day shift
CBH1