Client Director

Qualifications & Experience

• Collaborative team player with the ability to build strong networks and influence without formal authority.
• Agile, professional, and comfortable adapting to changing client and business needs.
• Strong commercial mindset with a passion for business and client outcomes.
• Demonstrated ability to build and sustain long-term client relationships, including at executive and decision-maker level.
• Solid understanding of professional and international outsourcing services, including market trends and client operating environments.
• Strategic and critical thinker with a solution-oriented, problem-solving approach.
• Proven capability in long-term planning, solution selling, and portfolio growth.
• Strong communication skills with the ability to engage effectively across internal teams and external stakeholders.
• Excellent written and verbal English communication skills.
• Culturally aware with the ability to operate effectively in a global, multi-jurisdictional environment.
• Experienced in coordinating complex, multi-country and multi-service proposals.
• Self-motivated and able to work independently while contributing effectively to a team.
• Service excellence–driven, proactive in removing obstacles and improving client outcomes.
• Open to change and continuous improvement, with a commitment to learning across TMF’s service offerings.
• Acts with integrity and consistently upholds TMF’s values.

Experience

• Relevant experience in a commercial, consulting, professional services, or regulated services environment (e.g., consulting, accounting, legal, or funds organisations).
• Proven track record in client relationship management, including ownership of delivery, execution, escalations, and portfolio growth.
• Demonstrated success operating within a complex, matrixed organisation.