Client Engineer

About the team

The Collaboration Tools team builds and enhances Zillow Group’s internal communication and productivity platforms, enabling seamless collaboration and supporting business agility across the company. As a Client Engineer, you’ll help drive innovation and ensure our teams stay connected and productive.

Zillow Group is a strategic, mission-driven organization focused on delivering exceptional experiences and measurable outcomes. Our work spans cross-functional partnership, scalable programs and operational excellence in support of Zillow’s mission. We bring deep experience working across diverse teams in a dynamic, high-growth environment, balancing strategic thinking with hands-on execution to drive meaningful business impact. We are seeking an experienced professional to support our workforce expansion in India.

About the role

As a Client Engineer, you will use your technical expertise to support, maintain, and advance our suite of collaboration tools. Your work will directly impact productivity and employee experience across Zillow, empowering teams to work more efficiently and collaboratively.

• Provide advanced technical support and troubleshooting for collaboration platforms (e.g., Google Workspace, Microsoft 365, Slack, Zoom, Atlassian, etc.).

• Develop and implement automation scripts and workflows to enhance system reliability and user efficiency.

• Manage, configure, and optimize client-side components of collaboration applications.

• Collaborate closely with internal stakeholders and cross-functional teams to gather requirements and deliver tailored solutions.

• Proactively monitor system performance, identifying opportunities for improvement.

• Conduct regular assessments to ensure compliance with security standards and best practices.

• Mentor junior team members, fostering professional growth and technical excellence.

• Stay abreast of industry trends, proactively recommending and implementing innovations to enhance our collaboration capabilities.

This role has been categorized as an Office position. “Office” employees regularly work at the Zillow India office for approximately 80 to 100 percent of their time each month. Employees must live within a reasonable commuting distance of the office. Zillow has not defined a reasonable distance, and expects employees will use judgment in determining this for themselves and understand the implications re: time commitment and cost of daily commute.

In addition to a competitive base pay, employees in this role are eligible for incentive compensation subject to applicable laws and relevant Zillow policies. Actual amounts will vary depending on experience, performance and location.

Who you are

• Bachelor’s degree in Information Technology, Computer Science, or a related field (or equivalent experience).

• 5+ years of hands-on experience supporting and engineering collaboration and productivity tools.

• Strong knowledge of Google Workspace, Slack, Zoom, Atlassian, or similar enterprise collaboration platforms.

• Expertise in scripting languages (e.g., PowerShell, Python) and automation frameworks.

• Strong understanding of AI tools (generative, agentive, etc.) and how they can enable users to get the best out of our platforms.

• Exceptional analytical, troubleshooting, and problem-solving skills.

• Excellent interpersonal and communication skills, with a user-centric mindset.

• Proven ability to work independently and collaboratively within a fast-paced environment.

• Here at Zillow - we value the experience and perspective of candidates with non-traditional backgrounds. We encourage you to apply if you have transferable skills or related experiences

Get to know us

At Zillow, we’re reimagining how people move—through the real estate market and through their careers.

As the most-visited real estate platform in the U.S., Zillow helps millions of customers navigate buying, selling, financing, and renting with greater ease and confidence. Our teams in India play a critical role in building and scaling the technology, products, and operations that power this experience.

Whether you’re working in tech, operations, or shared services, you’ll collaborate with global partners to solve meaningful problems and help more people make home a reality.

Zillow is honored to be recognized among the best workplaces in the U.S.. Zillow was named one of FORTUNE 100 Best Companies to Work For® in 2025, and included on the PEOPLE Companies That Care® 2025 list, reflecting our commitment to creating an innovative, inclusive, and engaging culture where employees are empowered to grow.

No matter where you sit in the organization, your work will help drive innovation, support our customers, and move the industry—and your career—forward, together.

Zillow Group is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, maternity status, HIV status, or veteran status. Reasonable accommodations will be provided to candidates with disabilities, in accordance with applicable policies.