Client Experience, Sales & Business Development Specialist

Role: Client Experience, Sales & Business Development Specialist.

About the Role:
- TASL Health is seeking a proactive, confident, sales-driven professional to support our growing U.S.-based healthcare practice.
- This is not a traditional virtual receptionist position.
- The role requires someone who takes ownership, builds relationships, follows up consistently, and turns opportunities into scheduled appointments and business growth.

Key Responsibilities:
- Handle inbound calls, scheduling, and client inquiries professionally.
- Make outbound B2C sales calls and convert qualified leads into appointments.
- Nurture warm leads and reengage inactive prospects.
- Conduct B2B outreach to U.S. physicians, medical offices, and referral partners.
- Maintain accurate CRM records, follow-up tasks, and sales pipelines.
- Support client retention and deliver an exceptional customer experience.
- Meet measurable performance goals and provide daily activity reports.

Requirements:
- Excellent spoken and written English is mandatory.
- Communicate clearly, confidently, and naturally with U.S.-based patients and healthcare professionals.
- Minimum 2 years of relevant sales, appointment-setting, or lead-management experience.
- Strong outbound calling, relationship-building, and objection-handling skills.
- Experience using CRM systems and following established procedures.
- Highly organized, dependable, self-motivated, and results-oriented.
- Comfortable working independently and meeting performance targets.
- Reliable computer, internet connection, headset, and quiet workspace.

Preferred Qualifications:
- U.S. customer service or sales experience.
- Healthcare industry experience.
- B2B business development.
- Bachelor's degree.
- Spanish proficiency.

Application Process:
- Applications without a video introduction will not be considered.
- Shortlisted candidates will complete practical sales and communication assessments.

Location: Remote - Argentina, Belize, Bolivia, Brazil, Chile, Colombia, Costa Rica, Cuba, Dominican Republic, Ecuador, El Salvador, Guatemala, Haiti, Honduras, Mexico, Nicaragua, Panama, Paraguay, Peru, Uruguay, Venezuela

Skills required for this job:

• Appointment management
• B2C sales
• Lead generation
• Medical sales
• Objection handling
• Outbound sales