Client Growth Manager – Farming

Role Overview

Seeking a proactive and data-driven Client Growth Manager – Farming to drive revenue growth through upsell and cross-sell within the existing customer base. Requires strong commercial acumen, SaaS farming experience, and a consultative approach to maximize customer value and meet expansion targets.

Key Responsibilities

Farming Strategy & Execution

• Manage the complete farming lifecycle: account planning, opportunity identification, solution scoping, and closure.
  

• Partner with Customer Success and Delivery teams for account growth plans.
  

• Collaborate with Product and Pre-Sales to craft proposals aligned with customer needs and maturity.
  

Upsell & Cross-sell

• Identify upsell and cross-sell opportunities via data analysis and client engagement.
  

• Promote adoption of relevant modules/features matching customer pain points.
  

• Conduct QBRs, roadmap alignment, and value realization sessions to expand footprint.
  

Client Relationship & Stakeholder Management

• Build strong relationships with CxOs and functional heads.
  

• Act as a strategic advisor for long-term digital transformation initiatives.
  

Revenue & Metrics Accountability

• Achieve expansion revenue targets (recurring and one-time).
  

• Monitor farming pipeline, deal velocity, win rates, and forecasts.
  

• Maintain CRM hygiene and accurate deal records.
  

Cross-functional Collaboration

• Work with Product, Customer Success, and Marketing for GTM collateral and expansion use cases.
  

• Share customer feedback and competitive insights for strategy refinement.
  

Key Requirements

• 7–10 years in account farming, upsell/cross-sell, or customer growth in SaaS/tech.
  

• Proven revenue target achievement in farming roles.
  

• Strong knowledge of SaaS models, value selling, and lifecycle management.
  

• ERP/Supply Chain/MarTech/CRM/HRTech experience preferred.
  

• Excellent interpersonal, negotiation, and presentation skills.
  

• Analytical skills with Salesforce, HubSpot, or Gainsight.
  

• MBA from Tier 1 college preferred.
  

Additional Requirements

• 2–5 years in B2B sales; SaaS, ERP, or garment-tech sales preferred.
  

• Understanding of garment/textile manufacturing and factory operations is a plus.
  

• NIFT or similar education is a plus, but domain experience is valued.
  

• Fluency in local language and English.
  

• Hands-on with CRM tools, demo platforms, and presentations.
  

• Strong consultative selling and relationship management skills.