Client Liaison Officer

TWO POSITIONS AVAILABLE

Why You’ll Love This Role

This is a great opportunity to be the first point of contact for customers navigating planning and building approvals. You’ll play a vital role in ensuring applications are processed efficiently, enquiries are handled professionally, and customers feel supported throughout their experience with the City.

If you enjoy variety, problem-solving, and working with both people and systems, this role offers meaningful impact and strong team support.

What You’ll Be Doing

• Receipting and processing building applications
• Reviewing technical documents
• Providing customer service across various channels
• Maintaining records and compiling reports
• Supporting internal teams with admin tasks
• Improving procedures and practices

Position Description - Client Liaison Officer

What You’ll Bring

We’re looking for a proactive team member with a passion for building services. You’ll ideally bring:

• Strong organisational and time management skills
• Excellent interpersonal and conflict resolution skills
• Strong Proficiency in MS Office and documentation systems
• Knowledge of building legislation (desirable)
• Experience in local government admin support (desirable)
• Strong administration background

Why You’ll Love Working Here

Work Your Way – Flexible working arrangements and free parking
Rewarding You – Up to 24% super with employer matching
Grow With Us – Learning, development and career pathways
Belong Here – Inclusive culture and community-focused values
Feel Your Best – Gym discounts, wellbeing initiatives and social club

Explore our full range of benefits at www.stirling.wa.gov.au/employment

Ready to Make a Real Impact?

If you enjoy helping people, keeping things organised, and being part of a team that supports the community, we’d love to hear from you. Apply now and be part of a City that’s building for the future.

Additional Information

Questions? Contact Bree Spadano (08) 9205 8808
Applications close: 6th August 2026

(We may commence interviews before the closing date — don’t wait to apply!)

👉 Apply online: www.stirling.wa.gov.au/employment

The City embraces its diverse workforce by supporting work-life balance and offering opportunities for progression and development. Here at City of Stirling we celebrate and support inclusion and diversity.

We acknowledge the traditional custodians of the City of Stirling, the Wadjak People of the Nyoongar Nation, and the Aboriginal and Torres Strait Islander peoples of Australia. We will act with compassion and respect towards all people and value people of all abilities, ages, religions, faiths, sexualities, gender identity and cultural backgrounds.