Commercial Administrative Assistant

Soleo Health is seeking a full-time Commercial Administrative Assistant to support our Houston, TX Sales team. Join us in Simplifying Complex Care!

Soleo Health Perks:

• Competitive Wages
• 401(k) with a Match
• Referral Bonus
• Paid Time Off
• Great Company Culture
• Annual Merit Based Increases
• No Weekends or Holidays
• Paid Parental Leave Options
• Affordable Medical, Dental, & Vision Insurance Plans
• Company Paid Disability & Basic Life Insurance
• HSA & FSA (including dependent care) Options
• Education Assistance Program

The Position:

The Commercial Administrative Assistant provides support to the regional field sales teams. This position is designed to support a wide range of administrative tasks and free up the sales team to drive more volume into the region. This position acts as a liaison between the field sales team and other key internal and external stakeholders involved in onboarding of new patients to Soleo Health. Responsibilities Include:

• Performs general clerical duties to include but not limited to answering calls, photocopying, faxing, scanning, mail distribution, and sales supply inventory management.
• Act as general liaison between field sales and patient access, TCMC, and local fulfillment centers where appropriate.
• Monitor all referral platforms like Curaspan, Allscripts, Wellstar, Epic, etc. along with fax queues and emails for new referrals, orders etc.
• Communicate and monitors Insight and TEAMS threads to notify patient access of referrals in process and help establish order of priority.
• Facilitate team calls to review referral activity and status of pending patients.
• Establish platforms within TEAMS to assist with overall communication.
• Responsible for the coordination and scheduling of internal and external commercial meetings; gathers and prepares necessary agendas, materials, and handles all other logistics.
• Creates therapy specific customer packets for territory managers.
• Interface directly with customers and referral partners when necessary.
• Facilitate the transmission of pertinent documents and reports to referral partners.
• Send acknowledgement and appreciation messages to health care provider offices after receiving a referral.
• Prepare Excel, Word, and PowerPoint documents as required.
• Possess a high level of confidentiality, honesty, and integrity in all matters.
• Consistent and punctual attendance. Must be able to adapt to and support changing schedules and priorities.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral diagram, or schedule form.