Client Manager - Business Development
It's fun to work in a company where people truly BELIEVE in what they're doing!
Job Description:
Ingram Micro is a leading technology company for the global information technology ecosystem.
With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts.
Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart
Position Summary:
Develops business strategies and opportunities with new and/or existing customers to expand existing relationships and developing new relationships; build, position and sell new and advanced solutions, programs, services; may conduct market research and feasibility studies to analyze the viability of alternative business development opportunities; collect, compile, verify, and analyze financial, competitive, sales, marketing, and other information about potential business partners, new markets, products and services, or other business opportunities.
Key Responsibilities
Business Development & Market Expansion
Identify and develop new business opportunities across assigned geographies, industries, and customer segments.
Drive revenue growth through acquisition of new customers, partners, and strategic accounts.
Develop and execute business plans to achieve sales, profitability, and market share objectives.
Establish a strong market presence by identifying emerging technology and business opportunities.
Channel & Partner Management
Recruit, develop, and manage channel partners, system integrators, VARs, MSPs, and reseller networks.
Build strong relationships with existing partners to increase business contribution and engagement.
Enable partners through training, joint business planning, and solution positioning.
Drive partner-led demand generation and pipeline development activities.
Customer Engagement & Account Development
Build and maintain relationships with key customer stakeholders and decision-makers.
Understand customer business challenges and align technology solutions to their requirements.
Conduct customer meetings, presentations, and solution discussions to generate business opportunities.
Drive customer satisfaction, retention, and account growth.
Vendor Collaboration
Work closely with technology vendors to execute business plans and growth initiatives.
Support vendor-led programs, marketing campaigns, promotions, and channel enablement activities.
Monitor vendor performance and maximize business opportunities through strategic alignment.
Identify opportunities to introduce new technologies and solutions into the market.
Sales & Revenue Management
Own revenue, margin, and growth targets for assigned business portfolios.
Develop and maintain a healthy sales pipeline through proactive opportunity generation.
Manage the complete sales cycle from lead generation to deal closure.
Prepare accurate sales forecasts and business reports.
Solution Selling & Market Intelligence
Promote IT infrastructure, cloud, cybersecurity, networking, software, AI, or related technology solutions.
Stay updated on industry trends, competitor offerings, and emerging technologies.
Conduct market analysis and identify opportunities for business growth.
Develop strategies to improve competitive positioning and market penetration.
Cross-Functional Collaboration
Work closely with Pre-Sales, Product Management, Marketing, Operations, Finance, and Vendor teams.
Support successful execution of customer projects and business initiatives.
Collaborate on marketing campaigns, events, webinars, and lead-generation activities.
Ensure smooth communication between customers, partners, vendors, and internal stakeholders.
Desired Skills & Competencies
- Strong business development and channel sales expertise.
- Knowledge of IT distribution business models and partner ecosystems.
- Proven ability to acquire new customers and develop strategic partnerships.
- Strong relationship management and networking skills.
- Excellent negotiation and commercial acumen.
- Solution-selling and consultative sales approach.
- Strong communication, presentation, and stakeholder management skills.
- Analytical mindset with a data-driven approach.
- Ability to work independently and manage multiple priorities.
Educational Qualification
- Bachelor's Degree in Business, Engineering, Information Technology, Commerce, or related field.
- MBA in Sales, Marketing, or Business Management preferred.
Preferred Experience
- 6+ years of experience in Business Development, Channel Sales, Partner Management, Enterprise Sales, or Account Management.
- Experience in IT Distribution, Value-Added Distribution (VAD), Cloud, Cybersecurity, Networking, Data Center, Software Licensing, AI, or Technology Solutions businesses.
- Strong relationships within the reseller, system integrator, and channel partner ecosystem.