Client Relationship & Business Development Executive
Company Overview
Multi Wall Engineering is a Singapore-based expert in movable wall systems, supplying, installing, and servicing operable walls and automatic door systems. Our experienced team delivers reliable solutions to hotels, MICE venues, restaurants, and commercial clients.
Job Summary
Join our team as a Customer Relations & Business Development professional to strengthen client relationships and drive new business growth through proactive engagement and market outreach.
Responsibilities
- Build and sustain long-term relationships with clients including hotels, MICE venues, and restaurants to enhance customer loyalty
- Conduct regular client visits to assess needs and ensure satisfaction with products and services
- Serve as the primary contact for customer feedback and coordinate with internal teams to resolve issues promptly
- Identify and cultivate new business leads through networking, referrals, and targeted market outreach
- Promote company solutions and services to prospective clients to expand market presence
- Assist in preparing proposals and presentations to support business development efforts
- Maintain accurate records of client interactions and sales activities to track progress and opportunities
Preferred competencies and qualifications
- Experience in customer relations, sales, or business development, preferably within construction, building systems, or related industries
- Proficiency in basic computer applications such as email and Microsoft Office
- Strong interpersonal and communication skills to effectively engage clients at all levels
- Good organizational skills with attention to detail
- Comfortable conducting regular site visits and client engagement activities
- Self-motivated and able to work independently with maturity