Client Relationship Manager cum Sales Manager
Client Relationship Management
- Build and maintain strong relationships with key clients and business stakeholders.
- Support team members in closing high-value deals or resolving client challenges.
- Uphold a customer-focused approach in all interactions to boost retention.
- Find and sign new B2B corporate clients needing staffing or recruitment solutions.
- Pitch permanent, contract, and temporary placement services to company decision-makers.
- Negotiate service level agreements (SLAs), pricing, and recruitment placement fees.
- Build and manage a steady sales pipeline to hit monthly and quarterly revenue targets
Team Leadership & Strategy
- Hire, train, and mentor recruitment sales executives.
- Set individual performance KPIs and quotas for team members.
- Monitor market trends, competitor rates, and industry demands to adjust pricing strategy.
Cross-Functional Operations
- Partner with the agency's internal recruiter teams to align client hiring needs with candidate pipelines.
- Forecast sales metrics and report revenue updates to agency directors