Client Service Representative

Avetium Consult is looking for a professional and customer-focused Client Service Representative to manage client interactions, support onboarding, resolve service issues, and ensure an excellent customer experience.

Key Responsibilities

• Handle customer enquiries, complaints, and service requests.
• Support customer onboarding, account opening, and KYC validation.
• Assist with account upgrades, maintenance, and card lifecycle management.
• Educate customers on products and digital channels.
• Maintain accurate records and support reporting and audits.
• Escalate and resolve customer and operational issues.

Requirements

• Minimum of OND in a related field.
• At least 2 years’ experience in client services.
• Excellent communication and interpersonal skills.
• Strong problem-solving and technical assistance abilities.
• Good recordkeeping and coordination skills.
• Willingness to travel to client locations when required.

https://forms.zohopublic.com/avetiumconsultltd/form/CLIENTSERVICEREPRESENTATIVE/formperma/HHc5oxC9hwqrWU6wkkuFm6L6bwXkWKLsFcPPv0cglic?utm_source=Jobsregion