Client Service Representative - Daytime Weekday
Summary
Client-facing role at a veterinary practice handling appointments, payments, and client communications using practice management software.
Join our veterinary team as a Client Service Representative (CSR)! You’ll be the first point of contact for our clients while helping keep the hospital running smoothly.
- Greet clients and provide exceptional customer service
- Answer phones, schedule appointments, and obtain patient medical history
- Process invoices and payments
- Verify patient immunization and testing status
- Communicate with veterinarians and technicians regarding patient arrivals and treatments
- Fill prescriptions, food orders, and over-the-counter products as directed
- Accurately enter information into the practice management software
- Assist with additional duties as assigned
- High school diploma or equivalent
- Veterinary or customer service experience preferred
- Strong communication and organizational skills
- Ability to lift 30–50 lbs.
Schedule: Monday–Thursday, 7:00 AM–4:00 PM
- Paid time off
- Health insurance
- Dental Insurance
- Vision insurance
- Employee discounts
- Flexible schedules
- 401K with company match
- Training and Career development