Client Services Executive (Group Policy Admin/Employee Benefits)
Summary
Manages and implements employee benefits policies and frameworks for healthcare clients, ensuring timely updates and high-quality client interactions using Microsoft Office.
What You'll be Doing
- Administer and drive development and implementation of technical parameters, policies and frameworks.
- Monitor that new and existing implementations, renewals, and movements requests are updated promptly.
- Provide and assist in regular analysis or ad-hoc reports to clients on the performance of each portfolio.
- Account management for assigned accounts and provide support to the team where required.
- Maintain high quality interactions with all touch points and escalate resolutions in a client centric manner.
- Any other tasks as assigned.
What We Are Looking for
- At least 1-2 years of working experience in relevant industry and role.
- Candidates with prior experience with Healthcare Insurance provider (Employee Benefits) will be an added advantage.
- Proficient in Microsoft Office Applications.
- Possess good interpersonal and communication skills.
- Ability to work under pressure.
- Passion for customer service and a good team player.
We regret to inform that only shortlisted applicants will be notified for an interview.
To learn more about our Organization, please visit https://alliancehealthcare.com.sg.