Client Services Manager
Urgent Hiring:
Position: Client Service Manager
Required SKills:
- B2B Client relations management
- Account financials (Billing and Invoicing)
- Client escalations management
- KPI/SLA/Metrics negotiations
Qualifications:
Bachelor's degree
At least 2 to 5 year(s) of working experience in the related field is required for this position in a BPO.
Previous account management, sales, or customer service required.
Schedule: Night shift
Work setup:
Recruitment Process:
1. Paper screening/ Phonescreening
2. Recruitments Interview
3. 1st Hiring Managers Interview
4. 2nd Hiring Manager's Interview
5. 3rd Hiring Manager's Interview
6. Job Offer