Client Services Representative - Indigenous applicants
Summary
Assist clients with banking needs in a physical branch, explain products, process transactions, and guide clients to mobile banking tools.
You will work in a fast-paced banking centre, using your knowledge of financial services products to help clients with day-to-day banking needs. You will answer questions, assist with transactions, proactively connect clients with the right team members, and introduce clients to mobile banking applications.
Responsibilities
- Help clients manage their accounts and products
- Focus on client experience and make interactions meaningful
- Connect clients to the right CIBC team members
- Listen and ask questions to solve client problems
- Take accountability for client issues
- Become a technology expert
- Introduce clients to mobile banking applications
Benefits
- Competitive salary
- Incentive pay
- Banking benefits
- Benefits program
- Defined benefit pension plan
- Employee share purchase plan
- Vacation offering
- Wellbeing support
- MomentMakers social recognition program