Client Services Trip Support Specialist

Alerion is looking for a Trip Support Specialist to join our Flight Services Team.

The Trip Support Specialist serves as the primary point of contact for Alerion’s high-net-worth (HNW) clientele, as well as wholesale charter brokers, delivering white-glove, concierge-level support throughout every stage of the trip lifecycle. This role is responsible for anticipating client needs, coordinating complex travel logistics, and proactively resolving issues to ensure a seamless and elevated travel experience. Acting as a trusted advisor, the Trip Support Specialist collaborates closely with internal teams and external partners to advocate for the client while upholding the highest standards of service, safety, and professionalism.

This position is hybrid and will requires a combination of remote and on-site work from our West Palm Beach office.