Client Servicing Digital Executive
KEY RESPONSIBILITIES
Client Servicing
Build and maintain positive relationships with clients.
Serve as a key liaison between clients and internal teams.
Understand client objectives and communicate campaign requirements clearly.
Respond promptly to client enquiries and requests.
Campaign Coordination
Coordinate digital marketing campaigns across various channels.
Ensure campaign deliverables are executed according to agreed timelines.
Work closely with creative, content, media, and operations teams to ensure campaign success.
Assist in preparing campaign reports and presentation materials.
Project Management
Track project timelines, deliverables, and campaign milestones.
Maintain accurate project documentation and meeting notes.
Ensure smooth workflow and communication among stakeholders.
Support internal planning and campaign execution processes.
Business Support
Assist in preparing proposals, presentations, and campaign recommendations.
Conduct market and competitor research when required.
Support business development and client retention initiatives.
Stay informed of digital marketing trends and industry developments.
Additional Duties
Perform any other duties assigned by management that are aligned with the role.
REQUIREMENTS
Education
Diploma or Degree in Marketing, Digital Marketing, Communications, Advertising, Media Studies, Public Relations, Business, or related fields.
Experience
Minimum 1 year of experience in client servicing, account management, digital marketing, media, advertising, communications, or agency environments.
Fresh graduates who passionate about digital marketing also may be considered
Skills & Competencies
Strong communication and interpersonal skills.
Excellent organizational and time management abilities.
Proficient in Microsoft PowerPoint, Excel, and Word.
Ability to manage multiple projects simultaneously.
Detail-oriented and highly accountable.
Positive attitude and willingness to learn.
Comfortable working in a dynamic and fast-paced environment.
WHAT WE LOOK FOR
Passionate about digital marketing and client engagement.
Strong relationship-building and coordination skills.
A proactive problem-solver who takes initiative.
Team-oriented with a collaborative mindset.
Eager to learn and grow within the digital marketing industry.