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Client Strategy Manager - Brands and Retail

Open 60d posting dated 2 months ago

About Us:

YipitData is the leading market research and analytics firm for the disruptive economy and most recently raised $475M from The Carlyle Group at a valuation of over $1B. Every day, our proprietary technology analyzes billions of alternative data points to uncover actionable insights across sectors like software, AI, cloud, e-commerce, ridesharing, and payments.

Our data and research teams transform raw data into strategic intelligence, delivering accurate, timely, and deeply contextualized analysis that our customers—ranging from the world’s top investment funds to Fortune 500 companies—depend on to drive high-stakes decisions. From sourcing and licensing novel datasets to rigorous analysis and expert narrative framing, our teams ensure clients get not just data, but clarity and confidence.

We operate globally with offices in the US (NYC, Austin, Miami, Mountain View) APAC (Hong Kong, Shanghai, Beijing, Guangzhou, Singapore), and India. Our award-winning, people-centric culture—recognized by Inc. as a Best Workplace for three consecutive years—emphasizes transparency, ownership, and continuous mastery.

What It’s Like to Work at YipitData:

YipitData isn’t a place for coasting—it’s a launchpad for ambitious, impact-driven professionals. From day one, you’ll take the lead on meaningful work, accelerate your growth, and gain exposure that shapes careers.

Why Top Talent Chooses YipitData:

  • Ownership That Matters: You’ll lead high-impact projects with real business outcomes
  • Rapid Growth: We compress years of learning into months
  • Merit Over Titles: Trust and responsibility are earned through execution, not tenure
  • Velocity with Purpose: We move fast, support each other, and aim high—always with purpose and intention

Who Thrives Here?

We hire sprinters, not coasters—people who:

  • Choose growth over comfort
  • Lead through challenges
  • Are energized by high expectations

It’s not for everyone, and that’s intentional. If your ambition is matched by your work ethic—and you're hungry for a place where growth, impact, and ownership are the norm—YipitData might be the opportunity you’ve been waiting for.

About The Role (and Challenges You’ll Be Helping To Solve!):

We are looking for a Client Strategy Manager (CSM) to join our growing Corporate business. This individual will be focused on managing relationships across our key brand and retail customers. In this role, you will become an expert in understanding our clients' key business challenges and ensuring we drive adoption and value through our solutions. Your role will be focused on driving strong client engagement and relationships to ensure value creation, leading to favorable renewals and commercial success.

This role will include supporting clients in partnership with an Account Executive (AE) and Solutions partners.

This remote-friendly opportunity can sit in NYC (where our headquarters is located), one of our office hubs (Austin, Miami, Denver, Mountain View, or Seattle), or anywhere else in the US. However, depending upon where the remote work is performed, income could be subject to New York State tax withholding. Please note that we pay NYC-based salaries for US roles regardless of where employees choose to work.

As a Client Strategy Manager, Corporate at YipitData, you will:

  • Own and cultivate relationships with your clients by:
    • Leveraging product expertise to drive value, user engagement, and deeper adoption
    • Understand the client base and the jobs that need to be done. Becoming a trusted resource for our clients by acting as a thought partner and providing top-notch service
    • Advocating for client needs cross-departmentally
    • Creating and executing account growth & engagement strategies
  • Manage commercial strategy by:
    • Developing rapport with key decision-makers
    • Partnering with cross-functional partners (Account Executives and Product teams) to create, set and execute account strategy
    • Identifying upsell opportunities to augment contract value
  • Contribute to building best-in-class practices within our growing Corporate team

You Are Likely To Succeed If:

  • You have a minimum of 3+ years of relevant client-facing experience
  • You can think holistically about an account and build strategic relationships to support your user engagement, value creation, and positive renewal outcomes.
  • You are passionate about making your clients successful
  • You can proactively identify value-adding opportunities for your client base through discovery
  • You can manage a high-touch, high-volume client base
  • You are both a self-starter and a team player
  • You are energized by contributing to the future of YipitData and the Corporate business.

Meet Your Team:

  • Check out this video to learn why our Corporate team members love being part of YipitData!

What We Offer:

Our compensation package includes comprehensive benefits, perks, and a competitive salary:

  • We care about your personal life, and we mean it. We offer flexible work hours, flexible vacation, a generous 401K match, parental leave, team events, wellness budget, learning reimbursement, and more!
  • Your growth at YipitData is determined by the impact that you are making, not by tenure, unnecessary facetime, or office politics. Everyone at YipitData is empowered to learn, self-improve, and master their skills in an environment focused on ownership, respect, and trust. See more on our high-impact, high-opportunity work environment above!
  • The annual on-target earnings for this position is anticipated to be $110,000 base salary + $40,000 commision based ($150,000 OTE). The final offer may be determined by a number of factors, including, but not limited to, the applicant's experience, knowledge, skills, and abilities, as well as internal team benchmarks. The compensation package also includes equity.This role may be performed entirely remotely within the United States. Please note that our US headquarters are located in NYC. We also have office hubs in Austin, Miami, Denver, Mountain View, and Seattle. If the remote work is performed outside of these offices, income may be subject to New York State tax withholding.Please note that for this position, we cannot consider candidates who currently or in the future will require visa sponsorship.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity employer.

Job Applicant Privacy Notice

What this application asks

greenhouse

First Name, Last Name, Email, Phone, Resume/CV, Cover Letter, Location

  • Please only submit a PDF version of your resume above. Submitting .doc, .pages, or other file types may lead to rendering/formatting errors. choose one
  • How did you hear about this job? (If through one of our current employees, could you please share their names and your relationship with them so we know?)
  • Why are you looking for new opportunities right now? And why YipitData? written answer
  • Do you have at least 3+ years of experience in subscription and/or research customer success or account management into large Corporations? choose one
  • Do you have experience within a brand or a retailer and understand the use case and needs for alternative data from a brand/retailer’s perspective? Please explain briefly. (If none, put "N/A") written answer
  • Have you supported large enterprise customers in Customer Success type roles? Who were your most common users/end customers? written answer
  • Have you had a retention target in the last three years? choose one
  • If so (you've had a retention target in the past 3 years), what was the target, and how did you perform against it? (Please be specific with the dollar $ amount for the target, and with the percentage % and/or dollar $ amount for the actual performance for all 3 years)
  • To what level do you have experience supporting solutions-based vs. well-defined products? (i.e. 30% solutions-based, 70% well-defined, etc.)
  • What is your Average Contract Value (ACV) in USD and User Base? Please be as specific as possible.
  • Do you have experience managing end-to-end renewals? choose one
  • If so (you do have experience managing end-to-end renewals), what has your gross retention rate (in %) been in the last 3 years?
  • Please share the breakdown of your experience in Retention/Renewal vs. Upselling in % (i.e. 70% renewal, 30% upselling) during the past 3+ years.
  • Please select the group(s) you have 2-3 years of client-facing experience with: choose any
  • If your answer to the above question was "Other" or "Corporate," please specify 1) sectors and 2) average annual revenue of the businesses (put "N/A" if not applicable).
  • Please explain any gaps in your work history. If none, please say N/A. written answer
  • What is your minimum required base salary and expected OTE (On-Target-Earning), in USD, to consider this position? (Be sure to share BOTH base & OTE requirements)
  • Kindly share your LinkedIn profile with us! optional
  • Are you legally authorized to work in the United States for YipitData? choose one
  • Will you *now* OR *in the future* require employer-based sponsorship for immigration-related employment benefit(s) or visa status (e.g., H-1B, TN, I-140, etc.) to work for YipitData? choose one
  • I acknowledge that for remote-based US roles, depending upon where the remote work is performed, INCOME COULD BE SUBJECT TO NYS TAX WITHHOLDINGS. choose one
  • A final step in the hiring process is for you to arrange reference calls with former managers, direct reports (for managerial roles), and others. choose one
  • YipitData is an equal-opportunity employer and seeks collaboration, innovation, and excellence through diversity and inclusion. Here is a set of voluntary demographic questions that are part of our Diversity and Inclusion initiatives. You may choose not to answer the questions below. If you do choose to answer, your responses will be used (in aggregate form only) to help us identify areas for improvement in our process. Your responses, or your choice to not respond, will not be associated with your specific application and will not in any way be used in the hiring decision. choose one · optional
  • Please specify the race/ethnicity you identify with (select any/all that apply): choose any · optional
  • Do you identify as a member of the LGBTQIA+ community? choose one · optional
  • Do you identify as non-binary and/or transgender? choose one · optional
  • What are your pronouns? (select any/all that apply) choose any · optional
  • The Americans with Disabilities Act (ADA) is a federal civil rights law that prohibits discrimination against people with disabilities in everyday activities. choose one · optional
  • What is your veteran status? choose one · optional

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