Client Success Advisor

Description: Full-Time Client Success Advisor

Job Summary:

• Implement new client installs, including implementation checklist, configuration, training and follow-up
• Ongoing client support of PSST software applications, both desktop and web-based
• Quality Control/Assurance for PSST applications
• User product analysis
• Write PSST application user guides
• General PC troubleshooting skills
• Support of MUNIS and its various modules
• Present topical training during webinars and conferences

Qualifications:

• College graduate preferred
• Coursework in accounting, financial management and/or custmer relations preferred
• Previous Payroll/Human Resources experience preferred
• Previous MUNIS experioence a plus
• Previous substitute management experience a plus
• Previous presenetation and training skills a plus
• Internet skills and Microsoft Office experience a plus

Working Conditions:

• Will be based in Louisville, KY office
• 30-40%, occansional overnight travel
• Reports to Clisnt Success manager

Personal Skills:

• Works well with others - part of team environment
• Adheres to deadlines, internal and external
• Promotes positive environment
• Provides and welcomes positive feedback, both personally and professionally
• Detail-oriented
• Prompt and punctual attendance
• Operates with honesty and integrity
• Able to effectively communicate and train others through listening skills, written text and spoken word

Application Procedure:
Apply Online