Client Success Coordinator, Event Technology
Position: Registration Event Coordinator
Department: Registration & Event Technology
Location: Remote for residents of Florida, Georgia, Illinois, Massachusetts, Michigan, Nebraska, Nevada, New Jersey, North Carolina, Ohio, South Carolina, Texas, Virginia, Washington or California residents residing more than 50 miles from Folsom, California. California residents within 50 miles of the Folsom, CA office will be subject to hybrid work agreement.
Compensation: $50,000 - $60,000
Direct Report: Manager, Support Services
Exemption Status: Non-Exempt
Work Hours: Full-Time. 8:00am-5:00pm. Monday through Friday with occasional evening and weekend work required.
Travel: 0-10%
About ConferenceDirect
ConferenceDirect is one of the world’s leading event management and hospitality services firms. We help clients save time and money by securing the best hotel accommodations, meeting space, conference venues, and hospitality services available at the most favorable terms possible. For more than 25 years, we have been passionate about achieving better results for our clients. We are passionate about achieving better results for our clients and living our core values:
· Dedication
· Integrity
· Relationship-Driven
· Expertise Collaboration
· Transparency
See more at our website:
Job Summary
The Registration Event Coordinator is key to maintaining and improving client satisfaction by supporting Event Technology Success Managers in the areas of event registration, mobile apps, abstract/session management, lead retrieval, and/or onsite support. This role leverages SaaS platforms to deliver visually cohesive sites and drive customer success. In this role, you are responsible for assigned operational tasks, including but not limited to, building the events in the platform applications, creating robust websites, providing consultative build recommendations, analytical event data review, providing onsite event support, report creation, and providing support via multiple communication channels. The position requires strong collaboration with internal teams, managers, and cross-functional departments within ConferenceDirect.