Client Success Representative

Position Overview

AO Globe Life is looking for a Client Success Representative to work remotely with individuals and families seeking information about insurance protection. You will guide clients through a needs-based process, explain available options, and help create a positive and professional experience from the first conversation through follow-up.

We provide warm leads, virtual training, daily support, and an environment designed for motivated professionals who want to build strong communication and client-service skills.

Responsibilities

• Work with warm leads supplied by the company

• Schedule and conduct virtual client appointments

• Ask thoughtful questions to identify client needs

• Explain life, supplemental health, and accident insurance products

• Provide timely follow-up and answer client questions

• Build rapport and maintain professional client relationships

• Maintain accurate records and organized communication

• Attend training and participate in team development

What We Offer

• 100% remote position

• Warm leads provided

• Weekly paychecks

• Unlimited earning potential

• Medical premium reimbursement

• Comprehensive online training

• Daily coaching and mentorship

• Performance incentive opportunities

• No overhead costs

• OPEIU Local 277 union representation

• Long-term growth opportunity with a stable, 70-year organization

Qualifications

• Excellent communication and active-listening skills

• Customer-focused, professional approach

• Strong follow-up habits and attention to detail

• Comfortable with online systems and virtual communication

• Self-motivated and reliable

• Able to work independently and within a team environment