Client Success & Sales Development Specialist
We’re hiring: Client Success & Sales Development Specialist
Are you someone who loves building relationships, asking great questions, and turning conversations into opportunities?
We’re looking for a Client Success & Sales Development Specialist to join BSI and support clients across the Americas.
This is a trilingual role requiring professional fluency in English, Spanish AND Portuguese (written and verbal).
This is a unique hybrid role combining Client Success + Sales Development. You’ll work with existing BSI clients as they navigate evolving ISO standards and certification requirements, while also uncovering new opportunities to help organizations solve broader business challenges.
What you’ll do:
- Build trusted relationships with BSI clients and key decision-makers
- Proactively engage clients and prospects through phone, email, and virtual meetings
- Conduct discovery conversations to understand business needs, challenges, and priorities
- Identify and qualify opportunities across certification, training, assessments, and other BSI solutions
- Generate qualified meetings and create strong handoffs to our Sales and Client Management teams
- Help clients successfully navigate ISO standards transitions
- Manage client activity, opportunities, and pipeline through our CRM
- Collaborate with teams across the Americas
What we’re looking for:
- Professional fluency in English, Spanish AND Portuguese — required
- 2–4+ years of experience in Sales Development, Business Development, Customer Success, Account Management, Client Services, or a similar client-facing role
- A consultative approach and genuine curiosity about customers and their businesses
- Experience with proactive outreach, discovery, lead qualification, or opportunity development
- Strong communication and relationship-building skills
- Experience using CRM platforms such as Salesforce, HubSpot, Dynamics, or similar
- The confidence to pick up the phone, start conversations, and build relationships
Experience in certification, assurance, standards, compliance, training, consulting, or professional services is a plus but we're equally interested in people who are commercially minded, curious, and eager to learn.
Remote: Brazil, Canada, Mexico, or United States
If you enjoy the relationship-building side of Client Success and the energy of creating new business opportunities, this could be a great next step.
Ready to turn great conversations into stronger client partnerships and new opportunities? We’d love to hear from you.