Client support Admin Assistant

Administrative & Client Support Assistant

Location: Hertfordshire

Salary: £28,000 per annum

Working Pattern: Full-time, Monday to Friday, 8:00am–4:30pm

Working Arrangement: Fully office-based

Holiday: 20 days annual leave + bank holidays

Parking: On-site parking available

About the Role

We are recruiting on behalf of our client for an Administrative & Client Support Assistant to join their growing team in Borehamwood, Hertfordshire.

This is an excellent opportunity for a proactive, reliable and organised administrator who enjoys working in a fast-paced environment and providing a high level of support to clients. The successful candidate will take on a varied role, combining client communication with general administration and internal coordination.

You will play an important part in ensuring the smooth day-to-day running of the business, acting as a key point of contact for client enquiries while supporting internal processes and the wider team. This role would suit someone who is detail-focused, professional and able to manage multiple priorities effectively.

Key Responsibilities

• Respond to client support enquiries via email in a professional and timely manner.
• Assist clients with queries and ensure enquiries are dealt with efficiently.
• Manage, prepare and send client documentation as required.
• Send client contracts and other documents via DocuSign.
• Maintain accurate client records and update internal systems.
• Support the wider team with day-to-day administrative tasks.
• Coordinate internal processes and ensure actions are followed up and completed.
• Assist with onboarding new clients where required.
• Ensure documentation and records are accurate and maintained to a high standard.
• Communicate effectively with clients and internal teams.
• Help ensure smooth and efficient administrative processes across the business.
• Take ownership of tasks and provide additional administrative support as required.

About You

• Minimum 2 years' experience in an administrative role.
• Previous experience within the healthcare sector is preferred but not essential.
• Proficient in Microsoft Office, particularly Word, Excel and Outlook.
• Strong organisational and time-management skills.
• Excellent written and verbal communication skills.
• High level of attention to detail and accuracy.
• Comfortable managing multiple tasks and prioritising workloads.
• Professional and confident when communicating with clients.
• Able to work both independently and as part of a wider team.

Personal Attributes

The successful candidate will be:

• Proactive, reliable and highly organised.
• Adaptable and comfortable working in a fast-paced environment.
• Hard-working with a strong work ethic.
• Positive, professional and team-oriented.
• Keen to learn and develop new skills.
• Able to manage competing priorities effectively.
• Detail-focused with a methodical approach to administration.
• Confident taking ownership of responsibilities and seeing tasks through to completion.
• Client-focused with a professional and helpful approach.

What We Offer

• £28,000 per annum salary.
• 20 days' annual leave plus bank holidays.
• Private healthcare scheme.
• Workplace pension.
• On-site parking.
• Training and development opportunities.
• Supportive and collaborative working environment.
• Opportunity to grow within a fast-moving and innovative business.
• Exposure to cutting-edge technology, including AI within healthcare.

The Opportunity

This is a fantastic opportunity for an experienced administrator to join a growing and innovative organisation where they can develop their career and take on a varied role across client support, administration and internal coordination. The successful candidate will work closely with the wider team and have the opportunity to build their experience within a technology-led environment, while contributing directly to the smooth running of the business and the quality of service provided to clients. If you are an organised, professional and proactive administrator looking for a long-term opportunity within a growing business, this could be an excellent next step in your career.