Client Support Associate
Posted
We are looking for confident, motivated, and professional individuals to join our team. The ideal candidate should have excellent English communication skills, a confident phone presence, and the ability to engage potential and existing clients professionally.
Requirements
NIGHT SHIFT ONLY
- Clearly communicate value propositions and service benefits in fluent, confident English.
- Handle inbound inquiries and provide relevant information to clients.
- Maintain accurate call logs, customer details, and follow-up schedules in CRM.
- Follow up on leads and nurture them until conversion.
- Maintain a positive, helpful, and professional tone in all communications.
Requirements
- Strong command over spoken and written English (neutral or clear accent).
- Minimum 1 year of experience in customer service, or a similar role.
- Confident phone presence and ability to engage clients in conversation.
- Excellent listening, persuasion, and interpersonal skills.
- Basic computer literacy (MS Office, email, CRM tools).
- Ability to work independently and meet deadlines.