Client Support Specialist- Summer Internship 2027

Client Support Intern Job Purpose: a hands-on role in learning the foundations of Commercial Property & Casualty Insurance. Over 8 weeks, you’ll gain exposure to account management, client service, and the inner workings of a retail brokerage firm. This internship is designed to provide valuable, real-world experience and insight into the commercial insurance industry while supporting our client service team.

Client Support Intern Job Duties:

• Shadow and assist the Client Service team with day-to-day servicing of clients (such as certificates of insurance, policy review, and data entry).
• Gain exposure to marketing and renewal processes, including preparing materials and analyzing coverage options.
• Support the team in reviewing client asset portfolios, insurance coverages, and risk management strategies.
• Learn how to maintain and organize client and policy information in the agency management system.
• Observe client and carrier interactions, including renewal discussions and problem-solving on coverage or billing issues.
• Participate in a capstone project/presentation that demonstrates your understanding of the commercial insurance space.