Client Support Specialist

UCFS strives to use person-centered care to improve the health and well-being of everyone in our community. Share in our vision of being Eastern CT’s best choice for patient-centered healthcare!

We are currently seeking a Client Support Specialist who will provide therapeutic support services, case management, education, and outreach services to adult clients living within the Towns of Montville, Uncasville, and Oakdale through the Senior Center and Social Services.

UCFS Hours of Operation: Open 8:00am - 7:00pm; Hours Vary By Day & Location

(We are also open on the 2nd and 4th Saturday of each month)

Expected Schedule: Part-Time, 8 hours/week

Outline of Duties and Responsibilities:

• Facilitate individual interactions, providing case management, identifying needs, providing education, and servicing as a liaison between individual and community resources and services.
• Facilitate support and educational groups for individuals focusing on topics related to life events, stressors, and needs.
• Support and participate in activities facilitated by Montville Senior Center and Social Services.
• Maintain documentation standards outlined by UCFS and Montville
• Arrange for referrals to other levels of care or emergency response, reporting suspected child abuse/neglect to DCF, reporting elder abuse, and adhering to legal and ethical guidelines for standards of care.
• Participate in supervision and maintain open lines of communication with supervisor and support staff, and coordinate treatment with other providers.
• Coordinate services with relevant providers involved in a given case within and outside of UCFS (e.g. schools personnel, Department of Children and Families, courts, etc.) and support continued collaboration with other providers.
• Participates in professional activities such as trainings, meetings, and working actively towards obtaining licensure (if not already licensed).

Why UCFS?

Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity.