Client Technology Manager

Role Overview:

SRS Real Estate Partners is looking for a Client Technology Manager to join its Client Technology team. This role is responsible for building and maintaining the customized database and mapping platforms that SRS brokers and their clients rely on to manage deals, track portfolios, and execute market strategy. Client Technology sits at the forefront of how SRS differentiates itself in the market, combining commercial real estate expertise with relational database design and GIS technology to deliver solutions that are actively used by brokers and clients across the country. The ideal candidate brings CRE industry knowledge, a strong understanding of how databases work, and the drive to contribute to a high-performing team that is continuously pushing the boundaries of what technology can do for our clients.

Primary Responsibilities

Database Management (50%)

• Build and maintain client-facing project databases using cloud-based relational database platforms, following department standards for structure, naming conventions, and automation.

• Support a portfolio of client database projects across Retail, Capital Markets, and Industrial service lines, ensuring data integrity and platform reliability.

• Implement formulas, automations, and interface configurations to customize the client experience within established templates.

• Troubleshoot database issues and execute solutions independently, escalating to senior team members when novel or complex problems arise.

• Communicate with brokers, team leaders, and client real estate managers to understand how deliverables will be used and by whom.

GIS / Mapping / Research Support (50%)

• Create and maintain interactive web maps and applications using Esri ArcGIS Online, including thematic maps, demographic layers, drive-time polygons, trade areas, and location/competition visualizations.

• Extract and organize demographic and market data from Esri, CoStar, Placer.AI, and other subscribed platforms for use in client deliverables.

• Support research requests from brokers and internal stakeholders, including property data, market comps, traffic counts, zoning, and ownership information.

• Maintain retailer location databases and market data sets used across the department's active project portfolio.

What You Need to Know Coming In

This role requires more than tool proficiency. The strongest candidates will have working knowledge of the following before their first day:

• How relational databases are structured: tables, fields, linked records, lookups, rollups, and the logic that connects them. Understanding why a database is designed a certain way matters more than knowing a specific tool.

• How GIS and spatial data work: coordinate systems, feature layers, attribute tables, and the relationship between a database record and a point on a map. ArcGIS Online experience is preferred; demonstrated Esri platform experience is required.

• Commercial real estate fundamentals: deal types (tenant representation, owner services, capital markets, net lease), how brokers operate, what clients track, and why project timelines and data accuracy matter.