Clinic Assistant
Role Description
- Handle billing functions, including verifying patients’ details, past invoices, appointment records, and payment history using Clinic systems
- Assist with scheduling appointments and other related arrangements
- Manage patient enquiries and route calls to the appropriate departments or personnel
- Advise patients on the availability of cashless payment options for their visits
- Submit insurance claims through various insurance portals
- Perform e-filing of patient records and manage patient communications
- Act as a chaperone for patients when required
- Training and guidance will be provided
Requirements
- Proficient in Microsoft Office
- Friendly, positive, meticulous, and a strong team player
- Service-oriented with good interpersonal skills
- Good communication skills
- Willingness to learn
- Prior relevant clinic experience is preferred
Employment Details
- Annual Leave: 14 days
- Work Schedule: 5.5 working days per week
Monday to Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 1:00 PM
- Location: Various branches, Central, Eunos, Novena, Royal square
If you believe you are a good fit for this role, please submit your resume via the recruitment portal or email it to HR@BASELMEDICAL.COM