Clinic Assistant II - York Mental Health Clinic (St. Paul, MN)

People Incorporated Mental Health Services is seeking a full-time Clinic Assistant II to join our York Outpatient Clinic in St. Paul, MN. This position is a vital point of contact for consumers seeking and receiving services at our outpatient mental health clinics. This includes welcoming visitors, providing non-clinical information, collecting co-pays, entering health insurance and consumer demographic information into the electronic health record, appointment scheduling as needed, and minor general administrative support for the clinic.

Schedule: Full-time | 34 Hours/week | Monday-Thursday from 8:00am-5:00pm

Location: (In-office position) York Mental Health Clinic, 317 York Ave, St Paul, MN 55130

Hiring Range: $22.00 - $23.50 Hourly based on qualifications, plus $1000 hiring bonus for external candidates

People Incorporated Mental Health Services is the largest nonprofit mental health provider in Minnesota. For over 50 years, we have been a leading community partner, transforming the health of our communities through innovative solutions.

Main Job Duties:

• Works on-site each workday.
• Demonstrate advanced level customer service skills to clients/visitors in the clinic and virtually.
• Generate advanced level correspondence, statistical information, reports, meeting minutes and other general administrative support to the program.
• Consistently greet clients in a respectful manner and demonstrate professional telephone and email etiquette.
• Monitor telephone queue and voicemails closely to ensure client phone calls are answered in a timely manner.
• Schedule appointments as needed in an accurate and timely manner.
• Verify and complete necessary information for new consumer registration, including the collection of consumer demographics, insurance information and completion of appropriate forms, questionnaires, and/or other paperwork.
• Enter consumer information into the electronic health record accurately and timely.
• Identify and accurately collect co-pays or appropriate fees.
• Serve as a role model within the clinic area to support the mission of People Incorporated
• Leads special projects and/or initiatives within team as directed by Clinic Office Manager
• Attendance is an essential function of this position.
• Other duties as assigned.