Clinic Assistant
Summary
Assists in a Singaporean clinic by managing front desk operations, patient care, clinical tasks, and medication inventory while maintaining hygiene and infection control standards.
Patient Care & Front Desk
- Front Desk registration, payment and manage patient appointments.
- Verify patient particulars, insurance, and relevant healthcare schemes.
- Handle patient enquiries professionally, in person, over the phone and messages.
- Maintain accurate electronic medical records while ensuring patient confidentiality.
Clinical Assistance
- Assist doctors as chaperones during consultations.
- Measure and record patients' vital signs (e.g. blood pressure, temperature, vision test, height and weight).
- Electronic submission of health results.
- General housekeeping of clinic area (Front counter, consultation, pharmacy and treatment rooms.
- Assist in specimen collection and simple diagnostic procedures where required.
Medication & Inventory
- Dispense medications accurately according to doctors' prescriptions.
- Explain basic medication instructions to patients.
- Monitor medication stock levels and clinic inventory.
- Assist in ordering and receiving medical supplies.
Clinic Operations
- Maintain cleanliness and infection control standards within the clinic.
- Ensure smooth daily clinic operations.
- Perform cashiering duties and daily closing procedures.
- Undertake administrative tasks and other duties assigned by the Clinic Manager or Doctor.
Requirements
- Minimum GCE N/O Level, NITEC, Higher NITEC or equivalent.
- Prior experience in a GP clinic, polyclinic or healthcare setting is an advantage.
- Candidates without experience are welcome to apply as training will be provided.
- Good communication and interpersonal skills.
- Customer service-oriented with a caring and positive attitude.
- Able to work well in a team.
- Comfortable working in a fast-paced environment.
- Computer literacy required.
- Willing to work Weekdays and Saturday/AM, excluding Sunday & Public Holidays.