Clinic Assistant (Paediatrics)

Are you passionate about working with children and making a positive difference in their healthcare journey? We are looking for a dedicated and compassionate Clinic Assistant to support our Paediatrician in delivering exceptional care to infants, children and adolescents in a friendly and family-centred environment.

If you enjoy interacting with children, thrive in a fast-paced clinical setting and are committed to providing excellent patient care, we'd love to hear from you!

Key Responsibilities

Clinical Support

• Assist the Paediatrician during consultations, examinations, and minor procedures.

• Prepare consultation and treatment rooms, ensuring all equipment and medical supplies are readily available.

• Measure and record patients' vital signs, height, weight, head circumference and other clinical observations.

• Maintain a clean, safe and child-friendly clinical environment while adhering to infection control protocols.

Patient Care

• Welcome and register patients and their caregivers.

• Provide a warm and supportive experience for children and their families.

• Assist in managing patient flow and appointment schedules to ensure efficient clinic operations.

• Provide basic pre- and post-consultation instructions under the guidance of the Paediatrician.

• Respond to patient enquiries professionally and escalate clinical concerns when necessary.

Administrative & Operational Support

• Coordinate appointments, follow-up visits and referrals.

• Maintain accurate electronic medical records and patient documentation.

• Process billing, insurance claims and government subsidy submissions where applicable.

• Monitor inventory levels of medications, vaccines and medical consumables and coordinate replenishment with suppliers.

• Support the day-to-day operations of the clinic to ensure smooth service delivery.

What We're Looking For

• Minimum GCE 'O' Level, NITEC, Higher NITEC, Diploma or equivalent qualification.

• Healthcare-related qualifications will be an advantage.

• Prior experience in a paediatric, specialist, GP or healthcare clinic is preferred.

• Fresh graduates with a keen interest in paediatric healthcare are welcome to apply.

• Excellent communication and interpersonal skills.

• Compassionate, patient and child-friendly with a positive attitude.

• Strong organisational and multitasking skills.

• Proficient in Microsoft Office and clinic management systems.

• A team player who is eager to learn and committed to delivering excellent patient care.

• Able to commit to the clinic operating hours:

  Mon & Thu: 9am-5pm

  Tue: 9am-7.30pm

  Wed, Fri & Sat: 9am-1pm