Clinic Executive / Assistant (Camden/Novena)
Summary
Frontline administrative role in a Singaporean clinic handling patient registration, flow management, and basic EMR data entry to support daily operations.
1. Frontline Patient Registration
● Handle patient check-in and registration at clinic front desk
● Verify patient details and screening appointments
● Guide patients through the screening process
2. Patient Flow Support
● Direct patients to correct screening stations
● Support queue management and waiting time control
● Assist in ensuring smooth movement of patients
3. Administrative Support
● Perform accurate data entry into clinic systems Electronic Medical Record (EMRs)
● Assist in preparation and printing of screening forms and documents
● Maintain proper filing and documentation records
4. Patient Service Support
● Answer basic patient enquiries regarding screening procedures
● Provide clear instructions and guidance to patients
● Ensure professional and friendly patient experience
5. Clinic Operations Coordination Support
● Support coordination between nurses, doctors, and clinic operations staff
● Assist Assistant Clinic Manager or Senior Clinic Executive in daily tasks
● Escalate issues when required
6. Equipment & Station Support
● Prepare registration stations and basic clinic setup
● Ensure availability of basic consumables for frontline clinic operations
● Maintain cleanliness and order at workstation
7. Compliance and Data Protection
● Ensure patient data is handled in accordance with PDPA
● Follow clinic SOPs and operational guidelines
● Maintain confidentiality of patient information
8. Health Screening Report Management (as needed)
● Extracting patient screening data from the system
● Compiling and formatting health screening results
● Generating daily, weekly, or monthly reports
● Checking data accuracy and completeness