Clinic Manager, High Lakes - Redmond/Sisters

Praxis Health is hiring a Clinic Manager in beautiful Central Oregon!

In this role, you will be responsible for effectively supervising all office staff at our Redmond and Sisters locations, ensuring the delivery of prompt, courteous, and high-quality care to our patients. You will oversee the day-to-day operations of the clinic, including maintaining performance standards, managing schedules, implementing and optimizing the medical billing system, and overseeing third-party reimbursements, physician billing, collections, contract administration, and management reporting. Additionally, you will ensure strict compliance with all HIPAA regulations and privacy policies.

Supervisory experience is a requirement for this position, and a background in healthcare management is highly preferred. We are looking for a confident, results-driven individual who can quickly get up to speed. Strong problem-solving skills and the ability to effectively manage professional staff are essential. This role reports directly to the Regional Director.

Schedule: Full-time, Monday- Friday

Compensation: $65 - $75k, depending on experience

Benefit Highlights:

• Paid Time Off
• 401(K) with discretionary employer match
• Medical with In-Network & Custom Network discounts
• Dental
• No Laboratory Charges for In-House Testing

Essential Job Functions:

• Collaborates with the Regional Director and Regional Administrator on development, implementation and training related to clinic goals, policies, procedures, mission, and work standards.
• Coordinates and evaluates daily operations. Recommends procedures, treatments or other course of action to assist staff.
• Management of all clinic staff.
• Establishes and maintains communication as the liaison between employer, providers, staff and patients.
• Participates in the development of quality improvement processes.
• Maintain performance standards of supervised employees including performance evaluations, discipline, training and development.
• Monitors and evaluates patient care by observing and guiding staff performance according to clinic standards of care, policies and procedures.
• Ensure adequate staffing levels through timely and effective recruitment.
• Delegation and monitoring of all office responsibilities.
• Effective and timely staffing, training, and evaluating employees.
• Guides employee actions by researching, developing, writing, and updating office policies, procedures, methods, and guidelines.
• Understand and adhere to HIPAA policies, procedures and regulations to assure patient confidentiality.
• Updates job knowledge by participating in educational opportunities; reading professional publications and appropriate e-mail updates.
• Work with other supervisors, managers, physicians, staff and the regional administrator to facilitate cross-training and ensure inter-department communication and cohesion.
• Provides daily intervention and resolution of problems by responding to physician and patient complaints.
• Assumes responsibility for patient, provider and staff satisfaction. Ensures the delivery of quality and efficient patient care by all staff.
• OSHA coordination and ensures the clinic remains compliant with regulations.
• Other duties may be assigned.

Minimum Qualifications

Education:

• Bachelor's (Preferred)
• MHA or MBA, or MS in health administration / business administration / sciences (Preferred).

Experience:

• 3 – 6 years of experience in the management of a clinic.
• 2 or more years of Electronic Health Record experience preferred.
• Accurate and detail oriented; problem solving; pro-active planning; metric development; good organizational skills and communication skills; the ability to work with other department managers and supervisors; experience with management of staff; Ability to manage workload and empower others.

General Physical Requirements

Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting
for extended periods of time. The employee must regularly lift and /or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to
50 pounds. Stress can be triggered by multiple staff demands and deadlines.

About Our Company

Praxis Health is a family of medical groups providing high-quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff. The Praxis family approach is dynamically different from other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs. We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge. Come see how healthcare is done right!