Clinic Manager

Clinic Manager

Berenson Cancer Center is one of the only outpatient medical clinics devoted exclusively to multiple myeloma cancer treatment and research. Led by world-renowned oncologist and researcher, James R. Berenson, MD. Berenson Cancer Center is a pioneer in creating cutting-edge treatments for patients with myeloma and associated blood cancers. This clinic is located near Beverly Hills in the Sunset Medical Tower in West Hollywood, California, USA.

Clinic Manager responsibilities

We're looking for a hands-on, decisive leader to run day-to-day operations of a high-volume, fast-paced oncology clinic. This is not a maintenance role, we need someone ready to modernize how the clinic runs:, streamlining clinical workflows, and upgrading our systems (including AI-enabled tools) to improve efficiency, patient care, and staff performance. You will directly lead nurses, medical assistants, laboratory, and pharmacy personnel, and will be the operational backbone connecting clinical care, billing, research, and administration.

General Qualifications

• Bachelor’s degree in Healthcare Management; Master’s degree preferred
• 3+ years managing an oncology clinic or comparable healthcare setting
• Strong financial acumen: budgeting and oncology billing codes
• Proven ability to lead and motivate multidisciplinary clinical teams under pressure
• A track record of driving operational change, not just maintaining the status quo
• Excellent communication skills across clinical, administrative, and executive levels

Team Leadership & Operations

• Direct daily clinic operations, including patient treatment flow and monitoring
• Lead, schedule, and manage clinic staff, including hiring, training, performance reviews, and goal-setting
• Redesign staff schedules (regular, overtime, PTO) to maximize efficiency and control labor costs
• Resolve patient and staff issues quickly and equitably
• Run monthly clinical staff meetings with clear agendas
• Build and continuously update clinic SOPs — with an eye toward modernizing outdated workflows

Systems & Process Improvement

• Evaluate and implement new tools and technology, including AI-driven solutions, to streamline scheduling, documentation, and clinical workflows
• Identify inefficiencies across departments and drive practical, fast-turnaround fixes, potential new sources of revenue such as infusions, physician practices, and laboratory tests
• Ensure equipment stays functional, compliant, and inspected on schedule

Pharmacy & Lab Oversight

• Coordinate with pharmacy, physicians, and accounting with respect to drug ordering and cost control
• Ensure CURES compliance
• Support the lab director in maintaining CLIA compliance (equipment, supplies, staffing) and provide backup coverage for specimen processing/reporting when needed

Billing & Compliance

• Ensure superbills are submitted daily and escalations from the billing team are resolved promptly
• Attend weekly billing/accounting meetings to keep AR balances low

Clinical Research Support

• Partner closely with the Clinical Research Lead to support trial patients, staffing needs, and insurance approvals for trial-related treatment
• Ensure research staff have the platforms, resources, and communication access needed to work with CROs, pharma, and biotech partners
• Track research-related invoices and liaise with financial team

Best-in-Class Benefits and Culture:

We value our employees’ time and efforts. Our commitment to your success is enhanced by a competitive compensation of $85,000 - $115,000 depending on experience, plus a discretionary bonus. We offer an extensive benefits package including:

• Comprehensive health coverage: Medical, dental, and vision insurance provided
• Robust retirement planning: 401(k) plan available with employer matching
• Financial security: Life and disability insurance for added protection
• Flexible financial options: Health savings and flexible spending accounts offered
• Well-being and work-life balance: Paid time off, flexible schedule.

Plus, we work to maintain the best environment for our employees, where people can learn and grow with the company. We strive to provide a collaborative, creative environment where everyone feels encouraged to contribute to our processes, decisions, planning, and culture.

If you are a results-driven healthcare leader with a passion for operational excellence and patient-centered care, we encourage you to apply today.

We are an equal opportunity employer that welcomes and encourages diversity in the workplace. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. We will consider qualified applicants with criminal histories for employment.

Qualified applicants with arrest or conviction records will be considered for employment with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

We anticipate that the application window will close in 30 days.