Clinic manager

Clinic Manager – Private Specialist Clinic

Monthly Salary: S$5,500–S$6,000
Location: Farrer Park, Singapore
Employment Type: Full-time, Permanent
Target Commencement: November/December 2026

About the Clinic

We are establishing a new private specialist clinic at Farrer Park and are seeking an experienced, dependable and hands-on Clinic Manager to oversee its setup and daily operations.

The successful candidate will work closely with the specialist physician to develop efficient clinic systems, deliver excellent patient service and ensure that the clinic operates safely, professionally and in accordance with applicable healthcare requirements.

Key Responsibilities

• Support the pre-opening setup and operational readiness of the clinic.
• Manage daily clinic operations, patient flow and appointment scheduling.
• Supervise, roster, train and support clinic employees.
• Develop and maintain clinic policies, workflows and standard operating procedures.
• Oversee patient registration, billing, collections and daily financial reconciliation.
• Manage insurance, third-party administrator, Letter of Guarantee and Medisave-related processes where applicable.
• Coordinate laboratory tests, investigation reports, recalls and patient follow-up.
• Ensure accurate handling of medical records and protection of confidential patient information.
• Manage medications, consumables, inventory, procurement, stock levels and expiry monitoring.
• Coordinate with laboratories, insurers, vendors, building management and other external service providers.
• Handle patient enquiries, feedback and service recovery professionally.
• Maintain operational, safety, emergency-preparedness and regulatory documentation.
• Prepare regular operational, financial and performance reports for the physician.
• Assist with front-desk or clinical-support duties when necessary, particularly during the clinic’s initial operating period.
• Identify workflow problems and implement practical service improvements.
• Perform other reasonable clinic-management duties required for the effective operation of the clinic.

Requirements

• At least five years of relevant working experience in a healthcare setting.
• Previous experience in clinic operations, healthcare administration or specialist outpatient services.
• Demonstrated supervisory or team-leadership experience.
• Good understanding of patient registration, appointment management, billing and clinic workflows.
• Strong organisational, problem-solving and interpersonal skills.
• Able to manage multiple priorities and remain calm in a busy patient-facing environment.
• Proficient in Microsoft Office and comfortable learning clinic-management systems.
• Able to communicate clearly and professionally with patients, employees, physicians and external stakeholders.
• Strong attention to detail and commitment to patient confidentiality.
• Willing to take a hands-on approach in a new and growing clinic.
• Able to commence work in November or December 2026.

Preferred Experience

• Experience setting up or opening a new private clinic.
• Experience in a private specialist or endocrine clinic.
• Familiarity with insurance preauthorisation, TPA/LOG arrangements, Medisave processes and financial counselling.
• Experience developing SOPs and preparing for healthcare audits or inspections.
• Nursing or another recognised healthcare qualification would be advantageous but is not mandatory.
• Experience with venepuncture, injections or clinical assistance would be advantageous where supported by appropriate qualifications and authorised scope of practice.

What We Offer

• Monthly salary of S$5,500–S$6,000, commensurate with relevant experience and qualifications.
• Opportunity to play a central role in establishing and growing a new specialist clinic.
• Close working relationship with the specialist physician.
• Stable, professional and patient-centred working environment.
• Opportunities to develop the clinic’s systems, team and service standards.

Application

Interested applicants should submit an updated résumé stating:

• Current and expected salary
• Notice period
• Earliest available commencement date
• Relevant clinic-management and healthcare experience

Only shortlisted candidates will be contacted for an interview.