Clinic Manager - Bilingual
MaxHealth MSO is seeking a hands-on Clinic Manager to lead daily clinic operations, support staff and providers, and deliver an excellent patient experience.
Fluent spoken English and Spanish are required. At least 50% of our patients speak Spanish, so the Clinic Manager must be comfortable communicating directly with Spanish-speaking patients, answering questions about clinic services, and resolving patient concerns. This is a required qualification, not a preferred skill.
This role is ideal for an experienced healthcare team leader who enjoys supporting employees, improving workflows, and staying actively involved in day-to-day clinic operations.
What you’ll do
- Lead daily clinic operations, including staffing, scheduling, patient flow, and supplies.
- Supervise, train, and coach staff while setting clear expectations for performance and patient service.
- Communicate with patients in English and Spanish and address service concerns with professionalism and empathy.
- Partner with providers to keep clinical and administrative workflows running smoothly.
- Oversee front-desk, scheduling, and billing workflows to support accurate and timely patient services.
- Monitor clinic performance, expenses, and operational metrics; identify opportunities to improve efficiency.
- Maintain compliance with company policies, HIPAA, OSHA, and applicable healthcare requirements.
- Keep leadership informed of staffing needs, operational challenges, and clinic performance.
Required qualifications
- Fluent spoken English and Spanish, including the ability to independently handle patient-service conversations in both languages.
- 3–5 years of healthcare management experience, preferably in an outpatient clinic.
- Experience supervising staff, coordinating daily operations, and resolving patient concerns.
- Familiarity with electronic health records, practice management systems, and healthcare billing workflows.
- Strong communication, organization, and follow-through.
Preferred qualifications
- Experience in primary care or a multi-provider practice.
- Bachelor’s degree in Healthcare Administration, Business Administration, or a related field. A degree is preferred, not required.
Compensation and work environment
- Starting salary: $60,000 annually.
- Full-time, salaried position based in Dallas, TX.
- Regular travel to other clinic locations and corporate meetings is required.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change.
We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need.