Clinic Manager

JOB DESCRIPTION: Position directly supervises a mental health outpatient clinic, including adult case management and support staff. Provides effective leadership to coordinate needed supports to clinical staff to ensure efficient clinic operations and satisfaction of consumer needs and program objectives are met. Day to day clinic operations, reports, managing clinical staff, complaints/issues that arise, multi-tasking, taking calls, community events and items of that nature. Will handle crisis situations in a calm, effective manner. Participate in program development. Participate in quality improvement initiatives. Will exercise skills to oversee services, provide clinical supervision of mental health staff as well as evaluate clinical quality of mental health services provided in clinic. Utilize data to evaluate outcomes and service delivery. Will be responsible to carry out Center’s policies and procedures in an effective and efficient manner. Work involves monitoring program goals and objectives; evaluating program activities; and coordinating clinic activities. Plans, assigns, and supervises the work of others. Works under limited supervision, with moderate latitude for the use of initiative and independent judgment.

Works directly with local probation partners to fulfill contractual outpatient mental health service requirements, including providing and coordinating services at the probation location two days per week and ensuring contract expectations, documentation, communication, and follow-through are maintained.

Works under the supervision of the Director of Outpatient Mental Health Clinics and must demonstrate professionalism, sound judgment, flexibility, and the ability to prioritize responsibilities, adapt to changing needs, and perform effectively in a fast-paced environment.

Excellent interpersonal skills. Excellent analytical and organizational skills. Able to manage and delegate effectively. Excellent management abilities and professionalism. Excellent teamwork and collaborating with individual(s). Must be able to make effective assessments and interventions in situations involving mental health services provided to individuals. Includes administrative and facility management responsibilities. Under supervision of the Director of Outpatient Mental Health Clinics.