Clinic Manager (Training Programme)

About the Role

Luminous Dental Group is looking for a motivated and responsible individual to join our team as a Clinic Manager Trainee.

This position is designed for candidates with strong leadership potential who are passionate about healthcare operations and team management.

Successful candidates will undergo a 6-month structured Clinic Manager Training Programme. Upon successful completion of the training and assessment, you will be confirmed as a Clinic Manager.

Key Responsibilities

During the training period, you will learn and develop competencies in:

  • Daily clinic operations and workflow management
  • Patient service and front desk operations
  • Staff scheduling and manpower planning
  • Team leadership and performance management
  • Inventory and clinic supplies management
  • Cash handling and administrative duties
  • Compliance with company SOPs and healthcare regulations
  • Supporting dentists and ensuring smooth clinic operations
  • Handling patient feedback and service recovery
  • Achieving operational and service excellence

Training Programme

The selected candidate will undergo a 6-month Clinic Manager Training Programme, which includes:

  • Structured on-the-job training
  • Leadership and management development
  • SOP and operational training
  • Performance coaching and regular assessments

Candidates who successfully complete the training programme and meet the required performance standards will be confirmed as a Clinic Manager.

Requirements

  • Diploma or Bachelor's Degree preferred
  • Previous experience in healthcare, dental, retail, hospitality, or customer service is an advantage
  • Leadership or supervisory experience is preferred
  • Strong communication and interpersonal skills
  • Good organizational and problem-solving abilities
  • Proficient in Microsoft Office
  • Able to work independently and lead a team
  • Willing to learn and take on new challenges

Working Hours

This position is based on a rotating shift schedule, including:

  • Weekday evening shifts
  • Saturdays
  • Sundays and Public Holidays (according to roster)


Why Join Us?

  • Structured 6-month management training programme
  • Clear career progression to Clinic Manager
  • Continuous coaching and leadership development
  • Friendly and supportive working environment
  • Opportunity to grow within an expanding dental group
  • Performance-based career advancement