Clinic Manager (Training Programme)
About the Role
Luminous Dental Group is looking for a motivated and responsible individual to join our team as a Clinic Manager Trainee.
This position is designed for candidates with strong leadership potential who are passionate about healthcare operations and team management.
Successful candidates will undergo a 6-month structured Clinic Manager Training Programme. Upon successful completion of the training and assessment, you will be confirmed as a Clinic Manager.
Key Responsibilities
During the training period, you will learn and develop competencies in:
- Daily clinic operations and workflow management
- Patient service and front desk operations
- Staff scheduling and manpower planning
- Team leadership and performance management
- Inventory and clinic supplies management
- Cash handling and administrative duties
- Compliance with company SOPs and healthcare regulations
- Supporting dentists and ensuring smooth clinic operations
- Handling patient feedback and service recovery
- Achieving operational and service excellence
Training Programme
The selected candidate will undergo a 6-month Clinic Manager Training Programme, which includes:
- Structured on-the-job training
- Leadership and management development
- SOP and operational training
- Performance coaching and regular assessments
Candidates who successfully complete the training programme and meet the required performance standards will be confirmed as a Clinic Manager.
Requirements
- Diploma or Bachelor's Degree preferred
- Previous experience in healthcare, dental, retail, hospitality, or customer service is an advantage
- Leadership or supervisory experience is preferred
- Strong communication and interpersonal skills
- Good organizational and problem-solving abilities
- Proficient in Microsoft Office
- Able to work independently and lead a team
- Willing to learn and take on new challenges
Working Hours
This position is based on a rotating shift schedule, including:
- Weekday evening shifts
- Saturdays
- Sundays and Public Holidays (according to roster)
Why Join Us?
- Structured 6-month management training programme
- Clear career progression to Clinic Manager
- Continuous coaching and leadership development
- Friendly and supportive working environment
- Opportunity to grow within an expanding dental group
- Performance-based career advancement