Clinic Manager
Description
Compensation: $65,000–$75,000 base salary + tiered performance-based bonus structure
Employment Type: Full-Time
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Oversee the day-to-day operations of the center, ensuring a clean, organized, welcoming, and well-maintained environment.
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Manage supply inventory, ordering, facility organization, and general center upkeep.
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Monitor RBT and client attendance, punctuality, and scheduling, proactively addressing attendance concerns and operational gaps.
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Support daily coordination between clinical staff, families, and internal teams to promote smooth center operations.
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Maintain organized operational records and ensure adherence to company policies and procedures.
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Identify opportunities to improve efficiency, staff coordination, and the overall family experience.
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Take an active, hands-on approach to building the center's client base and increasing enrollment.
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Develop and maintain a pipeline of prospective families, referral sources, and community and business partners.
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Establish relationships with pediatricians, schools, childcare centers, family resource organizations, healthcare providers, and other potential referral partners.
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Identify and pursue creative opportunities to increase awareness of ABA services and expand the company's presence in the community.
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Track outreach activities, referral relationships, prospective families, and follow-up efforts to support consistent pipeline development.
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Collaborate with internal teams to convert inquiries and referrals into new client opportunities.
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Represent the company at community events, networking opportunities, health fairs, school events, and other relevant local gatherings.
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Develop creative outreach initiatives that educate families and community partners about ABA services and how to access care.
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Build strong, lasting relationships with families, organizations, and local businesses that can support ongoing referrals.
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Proactively identify community needs, partnership opportunities, and new ways to engage potential clients.
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Maintain a visible and active presence in the local community to strengthen brand awareness and trust.
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Work toward center growth and business development goals established by leadership, with eligibility for a tiered performance-based bonus structure.
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Maintain consistent documentation of outreach, referral development, follow-ups, and other growth initiatives.
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Accurately clock in and out to document all working time and maintain a detailed travel log for all business-related travel.
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Travel between company centers and to community events, meetings, and other business-related activities as needed.
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Follow company procedures for documenting travel and submitting eligible business expenses.
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Previous professional experience in Applied Behavior Analysis (ABA) is required.
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Strong organizational, administrative, and operational management skills.
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Excellent interpersonal and communication skills, with an outgoing, approachable, and relationship-driven personality.
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Demonstrated ability to build professional relationships, network within a community, and pursue new business opportunities.
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Self-starter with a strong sense of ownership, initiative, accountability, and follow-through.
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Passion for the ABA field and commitment to expanding access to services for children and families.
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Comfortable attending community events, conducting outreach, and representing the company professionally.
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Ability to manage competing priorities while balancing daily center operations with ongoing business development.
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Reliable transportation and ability to travel between centers and attend off-site business activities as needed.
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Proficiency with basic administrative tools, recordkeeping, and business communication.
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Work closely with the center’s Lead BCBA to coordinate operational and clinical needs, support effective communication, and ensure alignment between center operations and clinical service delivery.
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Partner with the Lead BCBA on staff and client attendance, scheduling coordination, center readiness, and other matters affecting daily service delivery.
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Support the implementation of center processes and initiatives established in collaboration with clinical leadership.
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Escalate clinical concerns to the Lead BCBA and collaborate to address barriers affecting client services, staff coordination, and the overall center experience.
Skills
As published by greenhouse · 2 questions
First Name, Last Name, Preferred First Name, Email, Phone, Resume/CV
- LinkedIn Profile optional
- Website optional