CLINIC RECEPTIONIST, CONSULTATION CLINIC

Main Responsibilities

• Fixed appointment for patient (via walk-in, by appointment system or any related platform).

• Register patient upon receiving or prescription or appointment letter.

• Assisting doctor in the clinic, if needed.

• Organize patient record in the clinic.

• Book appointment patient for operation and send to admission counter for admission.

• Ensure patient’s record to be ready before is due for appointment.

• Ensure guarantee letter submission to the Business Office services is done daily after the registration of patient.

• Ensure all items ordered are keyed in correctly.

• Ensure that all clinic supplies and stock levels are adequately maintained to support smooth and uninterrupted daily operations.

• Fully understand of clinic receptionist job scope.

• To promote, support and ensure patient understanding of Patient and Family Rights.

• Promoting promotions, packages, applications and services available to all patients.