Clinic Receptionist

QUALIFICATIONS

Education

Experience/Skills

• One year experience in office or hospital setting
• Experience with billing and insurance
• Ability to communicate effectively both verbally and in written reports

Required Licenses/Certifications

Working Conditions

ROUTINE RESPONSIBILITIES

Behavioral Expectations

Essential Functions

• Registers all patients, gives new patients medical forms to complete
• Verifies patient demographic, employment and insurance information
• Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager
• Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients
• Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members
• Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits
• Maintains a good working relationship with office/clinic staff members and providers
• Performs other duties as assigned.