Clinic Support, Pain Management

Columbia Orthopaedic Group is looking for a dependable, organized, and patient-focused individual to join our Pain Management team!

This position is a great fit for someone who enjoys a busy clinical environment, has strong administrative skills, and likes being part of a team that makes a difference for patients every day.

While this role includes some direct patient care, the primary focus is administrative support, helping keep the clinic organized, efficient, and running smoothly.

What You'll Do

• Provide administrative support to the Pain Management physician and clinical team.

• Manage patient documentation, electronic medical records (EMR), forms, and other administrative tasks.

• Assist with coordinating patient appointments, referrals, orders, and follow-up care.

• Communicate with patients, providers, and other departments to ensure timely and accurate information.

• Support clinic workflow by anticipating needs, managing competing priorities, and keeping things organized.

• Assist with rooming patients, obtaining vital signs, and preparing exam rooms as needed.

• Help prepare patients for in-office procedures and provide clinical assistance within the scope of the position.

• Maintain patient confidentiality and follow HIPAA guidelines.

• Work closely with the clinical team to provide a positive, efficient experience for our patients.

What We're Looking For

• High school diploma or GED required.

• Previous experience in a medical office or clinical setting preferred.

• Strong administrative, computer, and organizational skills.

• Experience with electronic medical records (EMR) preferred.

• Excellent attention to detail and the ability to manage multiple tasks.

• Strong communication skills and a friendly, professional approach to patient care.

• Someone who takes initiative, works independently, and enjoys being part of a team.

• Medical Assistant certification is a plus, but not required.

Work Schedule

This position offers a four-day core schedule with the potential for additional Friday hours.

• Monday: 9:00 AM – 4:00 PM

• Tuesday: 7:00 AM – Clinic completion (may be as late as 6:00 PM)

• Wednesday: 7:00 AM – Clinic completion (may be as late as 6:00 PM)

• Thursday: 9:00 AM – 4:00 PM

• Friday: Potential opportunity for additional hours

Flexibility is important, particularly on Tuesday and Wednesday, as the workday ends when clinic responsibilities are completed.