Clinical Assistant- Office Support Services- Full Time

Clinical Assistant– Office Support Services (Full-Time)

Deliver Compassionate Care and Make a Difference Every Day!

Office Support is seeking a Full- Time Clinical Assistant to join our dedicated team serving Big Flats, NY, and nearby communities.

If you're passionate about helping patients and want to build a rewarding career in healthcare, this would be your opportunity to make a lasting impact. The Clinical Assistant provides both clinical and administrative support within an outpatient practice. This position works closely with providers, patients, and care teams to deliver high-quality patient care while maintaining efficient office operations. Responsibilities include obtaining patient information, assisting with examinations, coordinating care, scheduling appointments, and supporting day-to-day clinical activities

Your Workday:

Full-time position Typical hours: Monday-Friday 8-5 dayshift

What You’ll Receive:

• Up to a $5,000 bonus
• Competitive compensation
• Comprehensive health coverage
• Immediate PTO accrual
• Retirement plan with employer contributions
• Career development and advancement opportunities
• Tuition assistance programs
• Employee wellness and support resources

Recognized Excellence:

• Best Places to Work 2025 - Modern Healthcare
• America's Greatest Workplaces in Healthcare 2025, 2026 - Newsweek
• America's Best-In-State Employers (PA) 2025 - Forbes
• America's Best Employers for Healthcare Professionals 2025 - Forbes

• America's Best Employers for Women 2025 – Forbes

  Office Support:

  Support a high-volume multispecialty outpatient clinic serving patients of all ages.

  Work in a location that offers primary care, specialty care, laboratory services, eye care, walk-in care, and surgery services.

• Be part of a patient-focused team committed to personalized and compassionate care

Position Summary:

Performs duties of a clinical and clerical nature. Maintains records and applies knowledge and skills to run a full functioning office for one or more Providers in Clinic. Assists professional staff by performing routine duties in caring for patients.

Education, License, Certification:

High School Diploma or equivalent.

Experience:

Knowledge of medical terminology, ability to communicate and excellent customer service skills a must. Must be dependable, professional, flexible and able to multi‐task.

Essential Functions:

• Interviews patient to obtain medical history.
• Determines vital signs, (weight, temperature, blood pressure, etc) and documents in the patient’s medical record.
• Assists provider during exam and treatment.
• Directs patient to examination room and prepares patient for examination and treatment.
• Performs liaison duties between patients, Providers, hospital staff, etc.
• Process ancillary reports and all other patient results to the provider for review and assists with patient communication.
• Responsible for greeting patients and updating various pertinent information into the patient’s medical record.
• Routes patient after exam to proper area for visit completion.
• May be required to do phlebotomy.
• May perform high level disinfection, based on departmental equipment

Other Duties:

• Answers telephones and schedules patient appointments.
• Takes messages of a medical nature (requests for prescription refills, test results, etc).
• Performs other clerical functions as necessary.
• Exhibits good telephone etiquette.
• Quotes patient self‐pay balances at time of scheduling.
• Informs patients of their financial obligations.
• Directs patients to the patient representative for assistance with their account.
• Applies principles of disinfection/sterilization/disease transmission/universal precautions as per clinic and manufacturer guidelines.
• Assists in maintaining appropriate level of supplies.
• Attends and participates in Department meetings, along with contributing to department/office goals.
• Become familiar with ICD‐9 and CPT coding.
• Cleans, stocks, and prepares exam rooms.
• Coordinate patient appointments for X‐ray, CT scans, Physical Therapy, etc. as ordered by the providers.
• Assists with obtaining and processing referral and pre‐certification requirements.
• Maintains confidentiality, respect and consideration of patients and others.
• Applies Guthrie values (patient centeredness, teamwork, excellence) when performing daily tasks.
• Maintains equipment according to manufacturer guidelines and clinic policies and procedures.
• Performs and documents quality control on equipment as required.

Pay ranges from $17.40-$25.16 based off experience

Updated 8.20.25