Clinical Case Manager (Supportive Housing Outreach Program)

Renaissance Social Services, Inc. is seeking a compassionate, motivated, and dedicated case manager to join our supportive housing team.

ORGANIZATION DESCRIPTION

Renaissance Social Services, Inc. (Renaissance) is a leader in Chicago’s response to homelessness. Renaissance prevents and ends homelessness for vulnerable Chicagoans, providing a range of proven solutions including prevention, outreach, rapid re-housing, permanent supportive housing, behavioral health care, and clinical case management.

JOB SUMMARY

The Clinical Case Manager for the Supportive Housing Outreach Program offers intensive clinical outreach and supportive services to participants diagnosed with mental health and substance use disorders, living in scattered site units throughout the city. The services provided address the psychosocial, health, financial, recreational, nutritional, and housing needs of clients. In this role, you will work closely with adults facing mental illnesses or substance use disorders, delivering supportive services that foster recovery, promote independence, and ensure housing stability.

ESSENTIAL DUTIES

• Providing intensive mental health case management services in the community, including community building and social activity planning and implementation;
• Identifying client and resident needs, including barriers to receiving appropriate services and assisting with effective problem solving to address issues;
• Providing treatment planning, coordination, and implementation of services needed;
• Providing information, linkage, referral and advocacy for clients and residents with agencies in the community, including crises intervention services when needed;
• Working with clients and residents to increase their skills and income, improve their self determination, and maintain residential stability;
• Maintaining the confidentiality of client information in any written, oral, or electronic form including, but not limited to, health information, HIV/AIDS status, and disability information. Releasing such information only as needed and with the proper release from the client unless mandated by law;
• Completing submitting of billing sheets in accordance with Rule 132 guidelines;
• Reporting all incidents of abuse, and/or neglect as required by state law;
• Maintaining accurate and up-to-date records using HMIS and paper files on all clients and residents receiving services, including maintaining records necessary to fulfill grant requirements and third party payers;
• Coordinating the provision of appropriate services from other providers from the community at buildings at which clients and residents are living;
• Working cooperatively with building management to ensure residential stability of clients and residents;
• Identifying and developing training opportunities for clients and residents;
• Completing required documentation for Medicaid billing, HMIS and compliance in a timely manner.

Benefits Include:

• Multiple options for health insurance coverage
• Employer provided life insurance
• Simple IRA with employer match
• Up to 15 days accrued in the first year
• 11 paid holidays, your birthday off, and designated mental health days
• NEW - ComPsyc Guidance Resources Program & Employee Assistance Program
• NEW - Well onTarget tools and resources to help you manager your health
• MDLive - Telemedicine visits