Clinical Customer Service Specialist
Dental Customer Service Specialist-Omaha, NE/Bel Drive Dental
Bel Drive Dental – Omaha, NE
$21–$25/hour DOE | Full-Time, M-TH, 8am-5pm, Fridays 8am-12noon | Great Benefits!
Quick Apply — You’re a Great Fit If You:
Have 2+ years of Dental customer service experience
Have experience working in a dental office!
Are Friendly, organized, positive, and comfortable in a fast-paced environment
If this sounds like you, we’d love to meet you!
Bel Drive Dental is looking for a Dental Customer Service Specialist/Scheduler to join our growing team. Our mission is simple: save our patients pain, time, and money while creating an outstanding patient experience!
Why You’ll Love Working Here:
Free dental care for you and your immediate family
Health, vision, and life insurance
Health Savings Account (HSA)
Paid Time Off (PTO) accrual starting after initial 80 hours or 2 weeks!
401(k) with employer matching
Profit sharing & bonus opportunities
Continuing education reimbursement
Referral bonus program
Uniform reimbursement
Birthday gift card
Positive, supportive team culture
What You’ll Do:
Welcome patients and provide outstanding customer service!
Answer incoming calls and schedule appointments to keep schedules full for our amazing patients!
Check patients in and out at the front desk
Respond to voicemails, emails, texts, and appointment requests very timely
Collect payments and enter them into the practice software, Dentrix Ascend
Maintain HIPAA compliance
Help create a positive, professional clinic environment for everyone!
What We’re Looking For:
2+ years of customer service experience
Dental office experience required
Experience with Dentrix Ascend or dental software preferred
Strong multitasking and communication skills
Positive attitude and team mindset
About Bel Drive Dental:
Bel Drive Dental is committed to building a supportive, positive workplace where team members can grow while making a difference in our community. We will hire for personality and train for performance, and we’re proud to serve patients across the Omaha area.