Clinical Engagement Manager
This is a contract opportunity; the anticipated end date is December 2027.
JOB SUMMARY
The Clinical Engagement Manager responsibilities will include\:
1. Identify patient, Health Care Providers (HCP) and pharmacy needs and deliver solutions in collaboration with cross functional colleagues.
2. Interact with key HCPs to provide awareness and understanding of Bayshore SpecialtyRx
3. Ensure the highest standards of quality and conduct all activities in an ethical and compliant manner.
4. Increase referrals to Bayshore Pharmacy
5. Consistently grow customer base of HCPs
DUTIES AND RESPONSIBILITIES
• Rapidly respond to external/internal customer needs and look for opportunities to continuously improve services.
• Maintain customer support / trust & value while navigating the changing landscape by providing adapted offerings.
• Deliver impactful presentations to HCPs, KOLs and internal stakeholders as needed
• Complete all reimbursement activities for assigned physicians
• Complete all case management activities for assigned physicians
• Complete any activities that are required to successfully enroll patients in Patient Support Programs
• Reduce administrative burden on assigned HCPs
• Secure coverage and financial assistance for patients
• Liaise with patient support programs to ensure all services are billable
• Any free time will be spent supporting Patient Support Solutions with nursing and/or case management activities
• Perform other duties as required