Clinical Informatics Educator

Position Summary

The Hospice of Baton Rouge is seeking an analytical and collaborative Full-Time Clinical Informatics Educator to serve as the bridge between clinical staff, operational leaders, and Information Systems. This role is responsible for optimizing the use of the Electronic Medical Record (EMR), providing education and support to clinical teams, and driving workflow improvements that enhance documentation, operational efficiency, and the delivery of exceptional patient care.

What We’re Looking For

• Clinical Background Required: This is a clinical informatics role and requires a candidate with a current clinical license and hands-on healthcare experience (such as RN, LPN, Social Worker, or another licensed healthcare professional). Candidates without a clinical background will not be considered.

• Education & Training Focus: This position is responsible for educating, training, and supporting clinical staff in the effective use of the EMR and related clinical technologies. Candidates should have experience providing staff education, training, coaching, or professional development.

• On-Site Position: This is a full-time, on-site position at The Hospice of Baton Rouge. This role is not eligible for remote or hybrid work, as regular in-person interaction and support of clinical staff are essential functions of the position.

Essential Duties and Responsibilities

• Serve as the primary clinical resource for EMR support, troubleshooting, and workflow guidance.
• Assist clinicians and staff with EMR-related questions, issues, and best practices.
• Collaborate with the Director of Information Systems Support and other department leaders to identify opportunities for EMR optimization.
• Participate in EMR enhancement projects, upgrades, testing, and implementation activities.
• Monitor system utilization and user adoption to ensure effective use of available tools and functionality.
• Develop and maintain EMR documentation standards and workflows.
• Participates in quality assessment and projects that improve quality of care documentation
• Assist with the development and maintenance of forms, templates, assessments, reports, and clinical documentation tools.
• Evaluate clinical workflows and recommend system improvements to enhance efficiency and compliance.
• Develop, coordinate, and deliver EMR training programs for new hires and existing staff.
• Build collaborative relationships with all departments to ensure successful implementation of clinical technology solutions.
• Provide day-to-day support for clinical applications, mobile devices, tablets, printers, and related workflow technologies.
• Assist with EMR onboarding and offboarding activities, including system access requests, account setup, and user orientation.